Scott Amyx Interviewed by The Washington Post

December 20, 2021

1654

Brave New (Digital) World

In the face of a pandemic, here’s how digital solutions changed lives for the better in five industries

Digital transformation was becoming the new normal long before 2020. But two years of living through a pandemic have fundamentally changed consumers’ relationship to technology. It’s also placed a new urgency on the need for every business to focus on a digital-first strategy, whether that business is a grocery store, hospital, video game design studio or multinational bank.

Consumers have spent more time than ever on their personal devices during the pandemic, and even companies that had the best digital tools and infrastructure in place faced unprecedented demand and strain, as well as threats from malicious actors. In response, these companies adapted, making their digital services faster, better, safer and more easily accessible.

Here’s how five industries managed the change — and how people’s daily lives are better for it.

Scott Amyx, Managing Partner at Astor Perkins
“At the height of the quarantine, most banking operations were limited. That meant transactions that once had to be done in person, such as opening up a new checking account, had to be rerouted to the web and call centers. Consumers are demanding more capabilities from their brick-and-mortar financial services. And for the Millennials and Gen Zs, many have left traditional banking in droves and happily joined the fintechs that cater to their whims and nomadic life.”

To read the article visit The Washington Post: https://www.washingtonpost.com/brand-studio/wp/2021/12/09/feature/brave-new-digital-world/