We have all experienced that one person in meetings who argues about everything. Perhaps it’s their personality, their need to assert control or to show off their intellect. When systematically encouraging dissent, it’s helpful to have a framework that can boost your organization’s innovation and creativity while still retaining civility.
Whether we admit it or not, we wear our egos on our sleeves. A disagreement can be perceived as a sign of disrespect or even a personal attack.
A good starting point is to disseminate training on group collaboration techniques. Explain the rules of engagement. Remind people to separate the idea from the person. We can dissect ideas but we don’t place value judgement on people. It’s helpful to have a verbal or even a visual cue such as an object that reminds everyone that we are evaluating the merits of an idea; we delineate that from the person making the argument.
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